We get it – estate agents get a bad rep. People can have bad experience with certain agents and the whole moving process ends up leaving a bad taste in their mouth because of it.
This means that it can be difficult to decide on an estate agent to trust enough to sell your home. It’s a big decision, and with so many agents out there, how on earth do you pick one?
We’ve put together a list of factors that are important to consider when choosing an estate agent. That way, you can find an agent that ticks all the boxes!
Do they come well recommended?
Asking family and friends to recommend estate agents that they have had good experiences with is a good start. You can also check out the agent’s social media pages to see if people have left reviews.
Don’t rely solely on this, because they may have had a one-off good experience, but it will help you to create a shortlist of agents to look into.
How easy are they to get hold of?
It’s astounding how many estate agents are only available at inconvenient times during the week, and how many don’t open on a weekend. If you are struggling to get hold of them at a time that is convenient for you, it’s a red flag as it will only make the selling process more stressful for you if you can’t get hold of them when you need to discuss something important!
At Forest Marble, we are available 24/7. This is because we realise that going off the grid outside of normal working hours won’t be convenient at all for you guys with full-time jobs! Being available in the evenings and at the weekend is hugely important – an estate agent is there to make the selling process easier for you, so don’t choose an agent that will just add to the stress!
How do they come across when you meet them in person?
You need to feel comfortable around your agent and trust them. When you’re choosing, you should pop into their office to enquire about their services, rather than doing it over the phone. This way, you can get a feel for how genuine and trustworthy they are!
Go with your gut – if you get the feeling that they’re not the best, don’t choose them…simple!
How do they market their properties?
Do they focus on traditional or digital marketing? If they are yet to harness the power of the internet, it’s probably a good idea to look elsewhere!
It’s a good sign if the agent regularly updates social media and their website, and can be found on popular property sites, such as Zoopla and Rightmove.
We take high quality video tours of our properties, for example, and focus on marketing to potential buyers online. This is because a large majority of buyers will look for their new homes online and you can’t afford to miss out on that traffic and exposure!
How well do they know the area?
Check whether the agent has any experience selling properties in your area – local knowledge and knowing the value of nearby properties will help when trying to get the best price for your property.
If they don’t have much local knowledge, they should at least have had experience selling properties which are similar to yours. Some will specialise in selling certain types of houses and might not be able to market yours in the best way.